Frequently Asked Questions

How far are La Casa Cottages from Kelowna or Vernon?

La Casa Cottages is 30-40 minutes to either West Kelowna or Vernon depending on how fast you drive. It is 30 minutes to a golf course and 40 minutes to the base of Silver Star Ski Hill.The road is windy, scenic and should be driven with care. Significant improvements to the road have been made in the last year alone.  If you drive at a comfortable speed (you’re on vacation…take your time!) you will enjoy the drive a lot more. There are pull-outs along the way to let people pass, so that you can maintain your nice comfortable speed without fear of upsetting someone that may be behind you.  Do watch for deer and sheep, they are all over this area but provide a great wildlife viewing experience for young and old if you get lucky and spot them.

If you are able, it’s nice to make your first drive along this road during the daytime. In the dark, use extra caution and go a little more slowly.

Is there a beach at La Casa Cottages?

Yes. La Casa does have a private beach area on Lake Okanagan.

Is the beach sandy?

No. Most of the area of the beach consists of pebbles and rocks because there are salmon habitats nearby, but if you look around there are some hidden spots where it is sandy. We strongly recommend that you bring water shoes ie Native, Crocs or Bodyglove which will make walking on the beach and in and out of the water much easier. There are water trampolines, slides, and tubes for playing on at the beach area as well as Kayaks and Paddleboards available for rent.

Do you provide beach towels?

No. We recommend that you bring beach/pool towels and even a beach blanket for the beach. Something thicker to give you some padding from the rocks.

Can we walk from our cottage to the pool and the beach etc.?

One of the great features of La Casa is its magnificent views that are available to most of the units. The reason for this is that La Casa is built into the side of a large hill. The downside however, is that the roads are therefore steep and it is a long distance from the top cottages (with the best views!) to the beach at the bottom of the hill. A number of cottage owners own ATV’s or Golf Carts. Guests at La Casa are welcome to bring their own transportation such as ATV’s or even golf carts for around the resort.

What is provided in the cottages?

We provide our guests with toilet paper, dishwasher tabs, hand soap, garbage bags and bath towels & dish towels. We recommend that you bring pool/beach towels, shampoo & conditioner, sunscreen, laundry soap (for longer stays) and groceries.

Is there a restaurant at La Casa Cottages?

Yes. There is an evening restaurant and bar on site. There is a snack shop located in the “La Cantina” building and Grocery Store that makes drinks and burgers, fries, chicken tenders etc. During early hours this is a self-serve counter, however you are welcome to enjoy your meal or coffee/tea out on the large deck overlooking the lake. Due to the seasonal nature of the resort, the snack shop and restaurant are seasonal, therefore may not always be open and may not follow regular business hours. More info can be found here.

Are there groceries available at La Casa Cottages?

We strongly recommend that you purchase your groceries before driving to La Casa. It is a 30-40 minute drive to either West Kelowna or Vernon from La Casa Cottage Resort. There is a small Grocery Store available during peak months that carries some basic necessities. Due to the seasonal nature of the resort, the store may not always be open and may not follow regular business hours.

Did you know that Save On Foods Delivers?  Here’s what you do:

1} You need to go the Save On Foods website and make an account

2} You need to have the postal code of the place the groceries are going

3} You then go to the website and put an order in, then pick a time for delivery. You must be there for the drop off. Depending on the time and day of the week, the delivery cost will vary. Currently delivery fees range from $5.00 to $20.00. You must have a minimum order of $40.00.

Alternatively, you can pre-order groceries online and they will have your order ready for you at your chosen store. Simply pull up to a special parking spot, call the number and they will bring it out to  you.

What is there to do at La Casa Cottages?

La Casa is a beautiful location filled with many amenities. There are two pools with hot tubs. One is located near the top of La Casa with lovely views. There is a mini golf course, tennis courts, a playground, a BBQ area, a firepit, a beach area with water trampolines and slides. All of these areas are carefully maintained by the La Casa Strata.

We are also within close proximity of many hiking trails and bike trails.  Fintry Provincial Park is just North of La Casa and provides some nice scenic walks and historical sites.

Are there tennis racquets, golf clubs and lifejackets available for my use?

Sports equipment is offered free of charge at the activities park in a box by the pool change rooms.  Kayaks and paddleboards can be rented through us for a daily rate. Give us a call to reserve equipment. Lifejackets are provided.

What can I expect when I arrive at my cottage?

The cottages that we rent at La Casa Cottage Resort are lovingly cared for by their owners, the Strata and our team as part of the rental management. The cottages are cozy and well laid out. They have large kitchens with dishwashers, microwaves and generally a bar top with stools. The dining area typically has a large table with 6 chairs although you can pull up the stools to seat more. The living rooms have big cozy couches and chairs for curling up in as well as T.V’s and fireplaces (although they aren’t always on as its so warm out!). All the cottages have nice decks with a table and chairs and many with splendid lakeviews. There is laundry in the units which is great for keeping your packing down. The bathrooms have shower/baths and the bathrooms host comfy beds with warm duvets. There is AC in all of the cottages for those extra hot summer days.

Where can I buy beer & wine?

There is cold beer & wine and spirits available at the La Casa Cantina General Store. This is open daily during peak months. Due to the seasonal nature of the resort, La Cantina is not always open and may not follow regular business hours. We recommend that you check with us in advance for store operating days and hours.

I've seen other La Casa homes listed on sites like VRBO, what's the difference between renting with you or them?

We at La Casa by Breakaway Vacations ensure that all of the cottages that we manage are equipped with a specific set of items. We check our cottages for inventory and ensure that kitchens have specific utensils and a certain number of cutlery and dinnerware items. We provide our guests with sufficient towels for their stay, and we wash all of our linens in industrial laundry machines and professionally clean and maintain the units prior to your stay.

We provide directions and arrival instructions along with lists of weekly activities to all our guests to ensure that everything runs smoothly. By booking with us, you have access to staff in the office (during peak months) from 9am to 9pm. We also provide our guests with emergency phone numbers in case anything comes up after hours.

In addition, because we manage a number of cottages, in limited occasions, if needed, we can even move guests to alternate accommodations.

In the event of an act of Nature (including fire or flood), what should we do?

At La Casa, your safety is our priority. In the event of an emergency, La Casa requests that you strictly comply with all evacuation or public safety orders. In the event of an emergency, we will contact you by phone and go door to door to give guests information and/or updates as they become available to us. Please feel free to contact us at anytime for information by calling us at: 1-250-938-0093 or to access local and current news, by visiting: Castanet or Central Okanagan Emergency Operations.

Will I be refunded if there is an Act of Nature that requires us to evacuate?

La Casa will credit guests any unused value towards a future booking. No refunds will be issued.

What is ARDP?

Accidental Rental Damage Protection (ARDP) is a $10/day damage waiver fee that is added to the cottage rental booking. This fee protects you — the renter for up to $1,000 worth of accidental damages that you or your guests may cause in the cottage.  In fact, all La Casa bookings automatically add ARDP, so all parties are equally protected.  Though the $10/day fee is non-refundable regardless of whether damage is actually done, most renters find the sheer convenience of the one-time fee to outweigh the hassle of potentially dealing with a damage charge. Guest enjoy going home after their vacation and having only fond memories of a relaxing time – not arguing over a security deposit. ARDP even covers damage caused by pets in pet-friendly rentals, so when your guest’s pup knocks over a lamp, they’re covered.

Accidental – Occurring unexpectedly, unintentionally, or by chance because of unforeseen or uncontrollable factors, damages done due to intoxication or inebriation are not covered.

What is your updated booking policy?

A reservation deposit, equal to 30% of your total reservation cost, is required at the time of booking. If you must cancel the deposit is non-refundable. Final payment is required 30 days prior to your check in date for all cottage bookings.  Cancellations of stay or nights within 30 days from your arrival date results in a forfeiture of the cancelled portion of the booking. Early departures will be responsible for each remaining night reserved. The above cancellation policy will apply with the exception of cancellation due to a Provincial or Federal Covid-19 travel restriction during the dates of stay. Those impacted by this travel restriction will be given the option to move their dates of stay, or receive a returning stay credit. All rates quoted are in Canadian Dollars.
*This policy is for cottage bookings. Bookings in La Casa Mirador have a separate policy agreement.
COVID-19 UpdatesHere.